Privacy Policy
General Provisions
This Privacy Policy describes how we collect, process, store, and protect personal information provided by users when using our website. By accessing and using the website, you agree to the terms outlined in this policy. The administration of the website respects the confidentiality of visitors and complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
What Information We Collect
We may collect information that you provide voluntarily when filling out forms, making requests, or interacting with the website. This may include your name, contact details, and other data necessary for fulfilling your request. Additionally, we may automatically collect certain technical information such as IP address, browser type, operating system, and usage data through analytical tools.
How We Use Information
We use the information collected to respond to user inquiries, improve the website’s functionality, ensure security, and comply with legal obligations. The data may also be used to communicate important updates, changes in terms, or relevant notifications regarding the use of the website. We do not use personal data for purposes other than those stated in this policy without prior consent from the user.
Data Protection and Retention Period
We implement technical and organizational measures to safeguard personal data from unauthorized access, disclosure, alteration, or destruction. Personal data is retained only for the period necessary to fulfill the purposes outlined in this policy or to comply with applicable legal requirements. Once the retention period expires, data is securely deleted or anonymized.
Data Sharing with Third Parties
We do not sell or lease personal data to third parties. Information may be shared only with trusted partners and service providers who assist in operating the website, provided they comply with confidentiality obligations. Data may also be disclosed if required by law, court order, or to protect the rights and safety of the website administration and its users.
Use of Cookies
The website uses cookies to improve user experience, analyze performance, and enhance functionality. Cookies are small text files stored on the user’s device that help recognize returning visitors and optimize website operations. Users may manage cookie settings in their browser as described in the relevant section of this policy.
User Rights
Users have the right to request access to their personal data, correct inaccuracies, request deletion, and restrict or object to processing. Where applicable, users may also request data portability. All requests must be submitted in accordance with the procedures established by the website administration, and a response will be provided within the legally required time frame.
Policy Changes
The website administration may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or technological developments. Updated versions will be posted on this page with a revised effective date. Users are encouraged to review the policy periodically.
User Consent
By using the website, the user confirms they have read, understood, and agreed to the terms of this Privacy Policy. Continued use of the website after policy updates constitutes acceptance of the revised terms.
🏢 Balance Connect
📍 Mazaya Business Avenue BB2, Jumeirah Lakes Towers, Dubai, UAE
📞 +971 4 599 2895